In 2024, US merchandise returns totalled $685 billion, 13.21 per cent of retail sales ($5.19 trillion), with fraudulent returns causing $103 billion in losses.
Key issues included wardrobing (60 per cent), stolen tender (55 per cent), and stolen goods (48 per cent).
Appriss Retail’s report highlights the need for AI-driven loss prevention as stricter policies fail to curb fraud.
Key issues included wardrobing (60 per cent), stolen tender (55 per cent), and stolen goods (48 per cent).
Appriss Retail’s report highlights the need for AI-driven loss prevention as stricter policies fail to curb fraud.
